Cancellation Policy

Cancelling or changing your order

If you need to change your order, please act quickly. Once your order has been processed, it may no longer be possible to make changes or cancel it.

Time limits

Order changes: Please contact us at contact@lokastore.co within 24 hours of placing your order for any change to the items or the delivery details.

Order cancellation: Once an order has been placed, it cannot be cancelled. Our fulfilment process is fully automated and begins immediately after payment to ensure fast preparation and delivery.

After dispatch

If your order has already been dispatched, it can no longer be changed or cancelled. You can, however, submit a return request in accordance with our Refund Policy.